Hi Naomi, there's no Direct Debit on your account. Pay your bill via https://sms.o2.co.uk/******Sr or call ***. You may be receiving this message because you started setting up a Direct Debit at checkout but didn't complete the order. If so, no Direct Debit has been set up, and you can ignore this message.
Here's your code: ******. This is what we use to verify you. We only ever ask for these codes when you contact us.
OUO2 UK
*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking for a code, please end the call because they DO NOT work for O2. If you suspect fraud, call us on *** so we can protect your account.
OUO2 UK
*Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code ******.
OUO2 UK
*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking for a code, please end the call because they DO NOT work for O2. If you suspect fraud, call us on *** so we can protect your account.